All about your visit in times of Covid-19
As of Friday, 01 April, the mask requirement will no longer apply.
Mon - Fri 10 am to 8 pm, Sat 10 am to 6 pm.
According to the Berlin Senate, masks will no longer be compulsory in retail stores from 01.04.2022. So you can decide for yourself whether or not you want to wear a mask when you shop with us.
You can still order online in our store or use the store pickup for certain assortments. You can reach our customer service at +49 (0)30 690 360 (Mon-Fri from 9 am to 4 pm) or by e-mail.
For office & your home office
Shipping & delivery
The general supply problems in these special times do not stop at us. We are working tirelessly to ensure that your product will soon be available again.
In order to relieve our employees in customer service and logistics as best as possible, we have decided to discontinue the following items in particular until further notice:
- all sizes larger than 75 x 105 cm, except table tops
- running meter cuttings
- various fragile and bulky products
We thank you for your understanding.
Yes, store pickup is possible for certain assortments. Please note: From an order value of 49€ the store pickup is free of charge for you. If you stay below this value, we charge you a handling fee of 2,95€. The pickup takes place Monday to Friday from 10-16 clock.
We are very happy about the large number of orders and would like to thank you. This sometimes leads to longer processing times, because our colleagues in logistics are very busy. Current delivery times can be found on every product page in the online shop.
You will always receive a shipping confirmation from us as soon as your goods leave our warehouse. Please be patient.
Our standard delivery service GLS no longer requires a signature when your parcel is handed over - it is therefore done as contactlessly as possible. Our courier Flexpress can continue to carry your parcel to your front door, with as little contact as possible.
Danke! Danke! Danke!
We thank you for every order, every message, every rebuilt project that ends up in our Direct Messages.
For us, this is a huge challenge that we can only accomplish together with you. If you would like to support us (even more), you can do so by purchasing a store or online voucher.
