Purchase orders, Office hours

Basically everyone can shop at Modulor; a trade licence is not required and there is no minimum order value.

Office hours

We can be reached by telephone from Monday to Friday from 9:00am to 6:00pm CET.

If you have problems when making an order or if you just need advice, contact us and we will be glad to help. We should be able to answer almost all questions regarding materials and their processing and attributes.

Order from our online shop or

• (no form required) per e-Mail at: order@modulor.de
• (no form required) by fax: +49 (0)30 69036-445
• by telephone: +49 (0)30 69036-0, but not for orders over 100.00 €, first-time orders or service orders (e.g. custom cutting) - these must be made in writing.
• by letter – please keep in mind the time factor.

When ordering, supply the following information:

• Address for account, customer number (if applicable), telephone/fax and contact person (for follow-up inquiries), the date, delivery address (if different)
• Article number and article description, amount ordered and price
• Date of offer and offer number (if you received an offer)
• Type of delivery and, in the case of urgent orders, latest delivery date.

You will always be informed about the method of delivery, shipping costs and date of delivery in your order confirmation if we have an email address or fax number for you. Upon receiving your order confirmation, you still have the opportunity to make any necessary changes.

We will inform you if an ordered article is not available in the short term. Articles that are not available when an order is ready for shipping will not be shipped at a later date unless expressly requested. In that case we will only charge the appropriate flat rate for a single delivery for packages sent within Germany.